Joint Breakfast Keynote Speaker
David B. Nash, MD, MBA
Dean, Jefferson College of Population Health
Leadership for Improving Health
Dr. Nash is a national thought leader in population health. He will challenge current leaders to change the model of care to promote health rather than focus on delivering services and outline his exciting and compelling vision for the future. Repeatedly named to Modern Healthcare’s
list of Most Powerful Persons in Healthcare, his national activities cover a wide scope. He serves on the NCF Task Force on Improving Population in Health and the John M. Eisenberg Award Committee for The Joint Commission. He is also a founding member of the AAMC-IQ Steering Committee, the group charged with infusing the tenets of quality and safety into medical education. He has authored more than 100 peer-reviewed articles and edited 23 books, including most recently Population Health: Creating a Culture of Wellness
Be sure to visit his YouTube Channel
to learn more about him and watch previous speaking engagements**
Session on Conducting Difficult Conversation
Difficult conversations – both those planned and unplanned – are a fact of life. As educators, we have a special role as facilitators when those conversations involve students or colleagues regarding student issues. Most of us, however, have little or no training in how to handle these conversations as they arise. We dodge them or handle them poorly, missing an opportunity for important learning among our burgeoning managers and leaders who will undoubtedly need these skills. This year’s program will provide an interactive session in which participants will learn tools that they can apply to familiar difficult conversations. Following the joint breakfast keynote, Ann Rosser, experienced coach, mediator, and management trainer, will discuss how to prepare for planned difficult conversations and offer a checklist that can be used both for these conversations and as a foundation to think about responses to difficult conversations that arise spontaneously. She will lead a discussion of two classroom scenarios involving polarizing comments by a student and reactions by the students who are most affected by them. The session will conclude with small group discussions of a third scenario involving a student complaint about a faculty member to an advisor.
Ms. Rosser, principal of Finding Resolution, has over 20 years of experience as a senior executive with a medical non-profit association and has provided coaching services to administrators, faculty, and students at several universities.